PAGCOR-Compliant | Player Welfare | Safe Gaming Philippines
Gambling at g63.com should be entertainment — enjoyable, controlled, and always within your means. This page covers everything you need to know about playing safely: the tools available to you, the warning signs to watch for, and how to get help if gaming stops being fun and starts becoming a problem.
All six tools listed below are built directly into every g63.com account. They are free, immediate, and do not require approval from any staff member — you are always in control.
Set a maximum amount you can deposit into your g63.com account per day, per week, or per calendar month — whichever period works best for your budget. You choose the amount, you choose the period. Limit reductions take effect immediately. Increases require a 72-hour cooling period before they apply, giving you time to reconsider. This is one of the most effective tools for staying within your financial means.
Loss limits let you cap the maximum net loss you can sustain over a daily, weekly, or monthly period across your g63.com Casino activity. Once the limit you've set is reached, you won't be able to place further bets for that period — the platform enforces it automatically so you don't have to rely on willpower alone when you're chasing losses after a bad run.
Set a maximum continuous play duration for your g63.com sessions. When you reach the time limit you've chosen, the platform will display a notification and prompt you to take a break. Extended sessions are one of the most common patterns in problem gambling — having a session cap forces a natural break point that helps maintain perspective on time and money spent.
Reality checks are periodic on-screen pop-ups that appear while you're actively playing on g63.com. Each notification shows you the total time elapsed in your current session and your net balance movement — wins and losses combined — since your last login. They're easy to dismiss, but seeing the actual numbers on-screen is one of the simplest ways to stay grounded in reality during a long gaming session.
A cool-off period is a temporary, voluntary suspension of your g63.com account. You can choose 24 hours, 7 days, or 30 days. During this period, you cannot deposit funds, place bets, or participate in any real-money games. Cool-offs are ideal when you feel your gaming is becoming too frequent but you're not ready for a full self-exclusion. When the period ends, your account resumes normally.
Self-exclusion is g63.com's most powerful responsible gaming tool. When you request self-exclusion, your account is permanently closed for a minimum of 6 months — it cannot be reversed during that period, regardless of request. During self-exclusion, g63.com will also suppress all marketing communications to you. Self-exclusion requests are processed within 24 hours of submission and take effect without requiring staff approval. To request self-exclusion, contact our support team.
The age restriction isn't just a formality — it exists because the developing brain processes risk and reward differently than the adult brain, and early exposure to gambling is a significant predictor of problem gambling in later life. The Philippine government, through PAGCOR, sets 21 as the minimum age specifically to provide additional protection compared to jurisdictions that use 18 as their threshold.
At g63.com, the 21+ requirement is enforced at multiple points. During account registration, your date of birth is required. Before your first withdrawal — and at any point where g63.com's systems flag an age concern — you will be required to submit a valid government-issued Philippine identification document: PhilSys National ID, UMID, Passport, Driver's License, SSS ID, GSIS ID, or Voter's ID. A selfie facial match is also required. Accounts that cannot verify age and identity are suspended until verification is completed or, if a minor is confirmed, permanently closed.
If you are a parent or guardian and are concerned that a person under 21 in your household may have accessed g63.com, please contact our support team immediately via live chat. Parental controls at the internet service or device level are also an important complementary measure — ask your Philippine ISP (PLDT, Globe, Converge, Sky) about family protection options for your home connection.
Setting responsible gaming limits on your g63.com account takes less than two minutes. You don't need to contact support or submit a form — every tool is accessible directly in your account settings, available any time you're logged in. Here's how to do it.
We genuinely encourage every g63.com player — not just those who feel they have a problem — to set at least a deposit limit and a session time cap when they first register. Setting boundaries when you're in a calm, clear-headed state is far easier than trying to exercise discipline in the heat of the moment. It's the same principle as budgeting before you go to the palengke — much easier to stick to than deciding on the fly.
From any page on g63com.co, navigate to the g63.com Login page and sign in using your registered email address and password. Make sure you are logging in from a secure, private connection — avoid public WiFi in malls or cafes when accessing account settings.
Once logged in, locate your account profile icon in the top-right corner of the screen. Click it and select "Account Settings" from the dropdown menu. This is where your personal details, payment methods, communication preferences, and responsible gaming tools are all managed.
Within Account Settings, locate the "Responsible Gaming" tab. This section contains all six protection tools: Deposit Limits, Loss Limits, Session Time Limits, Reality Checks, Cool-Off Period, and Self-Exclusion. Each tool is clearly labelled with an explanation of how it works.
Select the tool you want to configure, enter your chosen limit value or time period, and confirm. Deposit limit reductions and self-exclusion requests take effect within 24 hours. Session limits and cool-off periods take effect immediately. You will receive an email confirmation to your registered address for each change applied.
If you cannot access Account Settings, if a tool does not appear to be working as expected, or if you want to request self-exclusion urgently, contact g63.com Support via live chat inside your account. Self-exclusion and cool-off requests submitted via support chat are processed and enforced with the same priority as self-service requests — no delay, no questioning.
Problem gambling often develops gradually — and it can affect anyone, regardless of income, background, or how long they've been playing. Knowing what to look for is the first step toward addressing it.
These questions are not a clinical diagnosis — they're a quick personal check-in. If you answer "yes" to one question, reflect on whether it's a one-off or a pattern. If you answer "yes" to three or more, it's worth having an honest conversation with yourself — and potentially with someone you trust or a support professional.
Responsible gaming at g63.com is about self-awareness, not shame. Every single player on the platform — from occasional bingo players in Manila to regular sports bettors in Cebu — can benefit from periodically running through a quick mental check on their gaming habits.
Have you ever bet more money than you planned to when you first opened the g63.com app or site that day?
Have you deposited money into your g63.com account to cover a loss from a previous session — specifically to try to win it back?
Have you told your family, partner, or close friends that you spent less money gambling than you actually did?
Have you borrowed money, used a credit card, or delayed a bill payment because gambling affected your available cash?
Have you found yourself thinking about gambling at g63.com Casino or on sports markets while at work, while eating, or during family activities?
Have you felt irritable, restless, or low when you haven't been able to gamble — and noticed that feeling goes away when you do?
Have you attempted to cut down or stop gambling on g63.com and found it genuinely difficult to do so?
Have you gambled as a way to cope with personal problems, financial stress, or difficult emotions rather than purely for entertainment?
Every g63.com player is encouraged to adopt these habits. They won't stop you from enjoying the games — they'll keep you in a position where you can keep enjoying them for the long term.
Before each deposit, I confirm it comes from genuinely discretionary income — not rent, groceries, savings, or borrowed funds. My g63.com deposit limit reflects this amount.
I understand that casino games and sports betting have a built-in house edge. I play for the experience — not as a financial strategy or a way to solve money problems.
I configure my session limits and deposit caps in g63.com Account Settings when I'm thinking clearly — not in the middle of a session when my judgment may be affected by recent losses or wins.
If I've had a losing session, I log off and take a break rather than increasing my bets or depositing again to try to recover. Losses are an accepted part of gambling, not a debt to be repaid.
I don't gamble on g63.com when I'm heavily intoxicated, extremely stressed, depressed, or emotionally overwhelmed. These states impair decision-making and significantly increase risk.
If I ever recognise that gambling is causing harm — financial, emotional, relational — I will contact g63.com support and request self-exclusion immediately, without waiting for things to get worse.
You don't have to deal with gambling concerns alone. g63.com's own support team is available 24/7, and PAGCOR operates responsible gaming oversight across the Philippines.
The fastest way to reach g63.com for any responsible gaming concern — including requesting emergency self-exclusion, activating a cool-off period, or asking about any of the player protection tools.
Available through your account dashboard.
24 / 7 — Always OnFor non-urgent responsible gaming requests, account closure queries, or self-exclusion confirmations that you want in writing, email our support team. Reference "Responsible Gaming" in your subject line.
Response within 24 hours.
[email protected]As a PAGCOR-licensed operator, g63.com supports the regulatory framework for responsible gaming in the Philippines. PAGCOR oversees responsible gaming compliance across all licensed platforms.
For regulatory concerns or escalations, refer to PAGCOR's official channels through your browser.
PAGCOR Regulated PlatformThe responsible gaming tools on g63.com are effective for players who want to manage healthy gaming habits. But for players experiencing a genuine gambling addiction — where gambling has become compulsive and is causing serious harm to finances, relationships, mental health, or employment — platform tools alone are not sufficient treatment.
If you recognise that description, please reach out to a licensed mental health professional or addiction counsellor in the Philippines. The Department of Health (DOH) and various private mental health clinics in Metro Manila, Cebu City, Davao, and other major urban centres offer counselling services. Self-exclusion from g63.com is an important step — but it works best alongside professional support for the underlying behavioural patterns.
All six responsible gaming tools are waiting in your g63.com account settings right now — deposit limits, session caps, loss limits, reality checks, cool-off periods, and self-exclusion. Takes two minutes to set up. Pays off every session.
Log In & Set My Limits21+ only. PAGCOR-licensed. All responsible gaming tools are free and permanently available.